Front Desk Receptionist, set up as the Email Receptionist
Answers the shared inbox in the business's voice.
Point a dedicated folder of your mailbox at the Receptionist and it answers new enquiries the way you would: grounded in your own material, threaded into the same conversation, capped so it never loops, and silent on auto-replies and newsletters. Anything that needs a person is flagged, not guessed at.
- Email arrives in the connected folder
Email Receptionist
Answers the shared inbox in the business's voice.
Watches the folder you choose
It reads new mail in one dedicated folder of your mailbox, never your whole inbox, and leaves auto-replies, newsletters and mailing lists alone.
Replies in your voice
Answers come from your knowledge base, written in your tone, and go out threaded into the same conversation from your own address.
Flags what needs you
Anything it cannot answer is handed to you with the thread attached, and it caps how many times it replies in any one thread.
- Inbox handled, handoffs flagged to you
How it works
Watches the folder you choose
It reads new mail in one dedicated folder of your mailbox, never your whole inbox, and leaves auto-replies, newsletters and mailing lists alone.
Replies in your voice
Answers come from your knowledge base, written in your tone, and go out threaded into the same conversation from your own address.
Flags what needs you
Anything it cannot answer is handed to you with the thread attached, and it caps how many times it replies in any one thread.
Without it
With the Email Receptionist
The shared inbox fills up with the same few questions every day.
Routine questions are answered in the thread, in your voice.
An out-of-office or a mailing list can set off an endless reply loop.
Automated mail is detected and left alone before any reply is written.
Built so you stay in charge
Keep control of connected tools and review drafted work before it is sent.
- 1AI prepares a draft
- 2You review and approve
- 3The approved reply is sent
Security and data
- Connection credentials encrypted at rest
- Credentials bound to your workspace and connection
- Secrets handled on the server
Access and controls
- Tools limited to enabled capabilities
- Separate permission for connection write actions
- Connections can be revoked
Review and oversight
- Review drafted replies before sending
- Edit or reject work in your review queue
- Recorded tool activity for your workspace
Team it up with more roles
Put the Email Receptionist to work
Tell us the job and approve the scope. Nothing is built or sent until you say so.